Tuesday, October 5, 2010

Dear Square Enix

It is pretty clear that you have dropped the ball and are not the amazing game giant you once were. While I love the Final Fantasy series, it's pretty obvious you just don't give a damn about your consumer audience anymore and only care about making as much money as possible, even if the product isn't up to par. I wanted to love Final Fantasy 13 desperately, but I need more than pretty graphics and a great musical  soundtrack from a video game. It shouldn't take twenty gaming hours for a game to get good, linear dungeon crawling or not. When the writing is so vague, you aren't even sure what the story is or even what is going on with the main characters, that's a huge problem. It's as if you basically crapped on a piece of paper, signed it, and acted like it was priceless because your name was on it. There's only one thing to do when your dog poops on the rug, rub their nose in it and tell them how bad they are. This should have been done with you when you pulled this stunt with Final Fantasy 13 and instead of blaming yourselves for things like a class action law suit, you pointed fingers at others. So you defied all reason and gave us Final Fantasy 14.
 Where does one even begin with this latest piece of shit? Come on, you know deep in your gut, that this latest offering is in fact, a piece of dog poop. While there are in fact stunning graphics, the battle system is more forgiving than Final Fantasy 11, and the music is amazing, there are so many flaws. One glaring flaw is that the game not only lags often, there are very slow loading times along with a client that causes the game to crash a lot.  Then there is the factor that the game itself doesn't put forth much effort to be accessible, which is a double edged sword. On the one hand, it does encourage players to experiment, but on the other it's not really newbie friendly for beginners in the game. Finally, we have the completely ridiculous factor of several Final Fantasy 14 accounts being hacked when the game hasn't even been out that long. Quite a few of my friends have had this happen to them and frankly, I couldn't believe it. Really? It's that easy to hack into your game? That sounds like a very serious issue especially considering how your customer support is handling these complaints. One of my friends has been treated very badly by customer support and they have pretty much given him the run around about verifying his identity. This happened on YOUR watch and it should not have happened, but once again instead of taking responsibility for your actions, you blame someone else.
 It's just sad that you have lost your way and fallen from grace as RPG giants and have now become sad, pathetic, money grubbing jerks. I'm not even sure if Final Fantasy Versus XIII is going to redeem you or be yet another disappointment in your current line up of letdowns. It's one thing to be burnt out on something, but it's another to knowingly try to sell a product that is not up to snuff. You need to get that gaming spirit back, but I fear it's too late and you're just another cog in a giant soulless corporate machine.
 I know I will get a lot of flack for this latest blog entry, but I don't care because this needs to be said. Just because you are one of the video game giants, does not mean you are infallible. I want to believe in you, but I find that I am extremely disappointed in your current performance. It's up to you, Square-Enix to prove to us why we should give you any more money for services that are in all honesty, sub-par.

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